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Terms of Service

Last updated: 16 October 2026

These Terms of Service (“Terms”) govern your use of the Go Basket mobile application (the “App”). By downloading or using the App, you agree to these Terms.

Contact: support@go-basket.com

1. What Go Basket is

Go Basket is a self-service shopping tool for use in participating stores. It lets you scan products, manage a basket, check out, and complete in-store verification steps where enabled.

2. Eligibility

You must be able to enter a valid purchase agreement under UK law (generally 18+ for many payment methods). You are responsible for complying with the rules of any store where you use the App.

3. Closed testing / early access

While the App is in closed testing or early access, features may be incomplete, change without notice, or be unavailable. The App is provided for evaluation and store pilot use.

4. Your responsibilities

  • Scan and pay for all items you take from a store
  • Follow store staff instructions and exit verification procedures
  • Do not misuse scanning, payments, or verification features
  • Keep your device secure

5. Products and prices

Product names and prices shown in the App are provided for convenience and may be updated by the store or by us on the store’s behalf. In case of conflict, the store’s till / stated price and store policies may apply.

6. Payments

Where payments are enabled, you authorise the relevant payment flow (for example Open Banking via a payment provider). Banks and payment providers have their own terms. Go Basket is not your bank.

7. No warranty

The App is provided “as is” and “as available”. We do not guarantee uninterrupted or error-free operation, especially during testing.

8. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect or consequential losses arising from use of the App. Nothing in these Terms excludes liability that cannot be excluded under UK law (including for death or personal injury caused by negligence, or fraud).

9. Privacy

Our Privacy Policy explains how we handle information.

10. Changes

We may update these Terms from time to time. The “Last updated” date will change when we do. Continued use of the App means you accept the updated Terms.

11. Governing law

These Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction, subject to any mandatory consumer protections that apply to you.

12. Contact

Email: support@go-basket.com

© 2026 Go Basket. All rights reserved.